1. Information We Collect

Information you provide: When you create an account or use our services, we collect your email address, username, passphrase (stored in hashed form), and any profile or preference data you submit.

Automatically collected information: We collect your IP address, device identifiers (e.g., a stable device code we assign), browser type, and general usage data (e.g., pages visited, actions taken). This information is used for security, fraud prevention, and improving the Service. We log this data in association with your account when you are signed in.

2. How We Use Your Information

We use the information we collect to: provide, maintain, and improve the Service; authenticate you and manage your account; send you verification emails and service-related messages; detect and prevent abuse, fraud, and security incidents; comply with legal obligations; and analyze usage to improve our products. We do not use your data for advertising profiling or selling to third parties.

3. Security and Monitoring

We implement technical and organizational measures to protect your data. Your activity on our sites (including IP address and device information) is logged for security purposes. Unauthorized access, abuse, or malicious behavior may result in permanent blocking of your access and may be reported to law enforcement or other authorities. By using the Service, you acknowledge this monitoring.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only: (a) with service providers who assist us under strict confidentiality; (b) when required by law or to protect our rights; or (c) in connection with a merger or sale of assets (with notice where required). We may share aggregated or de-identified data that cannot reasonably identify you.

5. Data Retention

We retain account and usage data for as long as your account is active or as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. Logs and security-related data may be retained for a longer period where necessary for safety and compliance.

6. Your Rights

You may access, update, or correct account information through your account settings. You may request deletion of your account or personal data by contacting us at {{CONTACT_EMAIL}}. Depending on your jurisdiction, you may have additional rights (e.g., data portability, restriction of processing, or withdrawal of consent). We will respond to requests in accordance with applicable law.

7. Cookies and Local Storage

We use cookies and local storage to keep you signed in, remember preferences, and support security and analytics. You can control cookies through your browser settings; disabling them may limit some features of the Service.

8. Children

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.

9. Changes

We may update this Privacy Policy from time to time. The “Last Updated” date will change when we do. Continued use of the Service after changes constitutes acceptance. We encourage you to review this page periodically.

10. Contact

Questions or requests about privacy? Contact us at {{CONTACT_EMAIL}} or via GenOnDemand.